Last Update Date: May 17, 2024
As Hamidincom Web Design and Development Agency, customer satisfaction is our top priority. If you are not satisfied with our services, you can carry out your transactions in accordance with the return policy below.
1. Return Conditions
Refund requests must be made within 14 days from the service start date.
If the service has been completed and delivered, no refund will be made. However, if the service is incomplete or faulty, corrections will be made.
2. Return Procedures
You must submit your refund request in writing to info@hamidin.com. In your request, you must clearly state the details of the service and the reason for your return.
If your request is reviewed and approved, the fee you have paid will be refunded within 14 business days.
3. Partial Refunds
Requests for partial refunds will be evaluated depending on the stage of service.
For incomplete projects, the remaining amount will be refunded after deducting the cost of the work performed.
4. Special Cases
Refunds cannot be made for customized or personalized services. Necessary revisions will be made for such services.
Return conditions within the scope of special agreements and contracts made with the customer will be subject to the conditions specified in the relevant agreement.
5. Return Process and Payment Methods
Approved returns will be refunded using the same method you paid for. Payments made by debit card or credit card will be refunded via the same card.
Payments made by bank transfer will be credited back to the specified bank account.
6. Communication
If you have any questions or requests about our return policy, feel free to contact us.
Our Contact Information:
Phone: +1 505 257 50 87
Email: info@hamidin.com
Address: 1209 Mountain Road PL Northeast, Albuquerque, NM 87110
We value your feedback to continuously improve our customer satisfaction and service quality. We are here to find a solution as soon as possible in case of any return.
Hamidincom Web Design and Development Agency